Course Outline
Problem Solving & Decision Making
Aims of the Course:
This course will help managers, supervisors and teams to learn and develop improved skills in the area of problem solving and decision making. When used in conjunction with other modules, the course forms part of an integrated programme of managerial and supervisory development.
The course will cover:
- Potential Problem Analysis
- The importance of being well informed
- Problem Solving Tools & Techniques
- Decision Making Tools & Techniques
- Evaluating & Analysing Information
- Consultation with the "experts"
- Communicating your decisions
- Preparation of Personal Action Plans
Target Audience:
Anyone that has to make decisions or solve problems. A good introduction to the subject area for the newly appointed manager or supervisor. This is a knowledge area for every Team Leader, Supervisor and Manager.
Duration: 2 days
Human Resources , Training and Recruitment